A 99.9% Server Uptime
The main benefit of creating your own website hosting system is that you do not have to be worried about compatibility – you configure a special set of software tools in such a manner as to work with a specific set of hardware components. The final outcome is something much more stable and reliable, since there are much less potential risks of failure. We have built our cloud hosting system atop tried and trusted hardware components coupled with a significantly modified version of SELinux in order to set up a completely risk–free home for your personal websites.
Because of this, with each of our website hosting plans we offer you a 99.9% server uptime guarantee. This uptime guarantee is available in all our datacenters.
A 99.9% Network Uptime
When you build your very own cloud hosting system, it is crucial to also set up your own network architecture. For this reason, we set up a custom–configured internal network in all our data center facilities. Based on premium–quality Juniper switches and routers, our internal network allows for superluminal data transmission rates and is fully redundant.
Because of this, you can enjoy a 99.9% network uptime in our US data center, in our UK data center, in our FI data center, in our Eastern Europe data center and in our AU data center, irrespective of which hosting plan you’ve selected.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting plans. If you’re not happy with our web hosting services, or if you consider them insufficient, or if you decide that you require a VPS servers rather than a cloud hosting plan – you will receive your money back, no questions asked.
All domain name registrations are non–refundable, but you will continue to maintain full control over your domain names even if you close your account with us.
24/7 Technical Support
If you happen to own a hosting firm, your customer service technicians are of highest importance. That’s why we have cautiously chosen a highly experienced team of tech support engineers, each with many years of training behind his back. Thanks to them, our company offers 24x7 support with each of our web hosting plans.
And not only that, our company offers a 1–hour response time guarantee. All customer service questions are responded to within one hour and our average response time is under 20 minutes!