You can find plenty of website hosting companies available, yet the majority of them are resellers that have minimal resources, particularly when it comes to support. One way to distinguish them is the option to reach the company over the telephone. The type of support that you'll get through this channel of communication will vary depending on the service provider - some provide experienced telephone support, many others offer basic and customer support only since some issues are more time-consuming and it is more convenient to be resolved through a trouble ticket, particularly if the situation needs to be escalated. Still, it is good to find that you could always get in touch with your website hosting provider as there're lots of small-scale issues which can be taken care of effortlessly and in a timely manner with a phone call, not mentioning that you will be able to get more information for the services even before you become a customer.

Phone Support in Website Hosting

Because we have live telephone support 14 hrs every day, you'll be able to call us and consult with one of our customer support agents to get more info about any of the website hosting that we offer and ensure that our servers match the system requirements for your websites before you purchase anything. For your convenience, we now have telephone numbers on three different continents and you are able to call the one nearer to you - in the U.S.A., the United Kingdom or Australia. If you are already an existing customer, you'll be able to give us a call about general and billing issues, and about some tech ones. In case the problem is strictly technical or it needs longer time to analyze, you will have to go through our ticketing system, that will enable both you and our tech support crew to track the info given by each side.

Phone Support in Semi-dedicated Servers

With 14 hours-a-day telephone support, you can be certain that there will always be someone to help you when you have any questions about the semi-dedicated server packages that we supply. Whether you'd like to find out more about the plans, you have a billing issue or some general problem, you can just give us a call. Although some more complicated problems may need a ticket in order to give some time to our tech support crew to analyze, we're able to help you with numerous tech questions over the phone as well, saving you time and efforts. As we have data centers on as many as 3 different continents - in the USA, Great Britain and Australia, we have local telephone lines in these countries as well. In case you're in another country, we also have an international number where you're able to reach us.