1 hour ticket response
Fast assistance is our number–one task and that is why we’ve got a team of capable customer service technicians who are eager to provide a rapid reply to any question that you may possibly have. Just submit your helpdesk ticket from your Website Control Panel and we’ll respond within sixty minutes in the worst case scenario. As a matter of fact, we strive hard and aim for a twenty–minute customer support ticket response time.
A Top–Notch Client Care Service
Each member of our client care team has many years of experience in the website hosting arena and most of them have been with us for at least 5 years. They all are eager to answer all your inquiries in the most efficient way possible.
An Easy–to–Navigate Help Center Section
In the Website Control Panel you can find an intuitive Help Center section where you can get quick hints on how to use our services. You can see the answers to your inquiries in the F.A.Q. repository, find more suggestions in the web hosting account administration articles or watch our step–by–step video tutorials.