Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We provide you with a 1–hour answer guarantee with all of our website hosting packages, which means that each individual help question you email will be replied to within sixty minutes maximum. Our support crew members are taught to efficiently sort out any situation and to present you with on time information on any concern that you possibly have.

  • Top quality support service

  • A Top–quality Support Service

  • You can write to us 24x7x365 with any issue you may have connected to Steves Website Hosting’s solutions. We now have technicians present all the time to generate help when needed. You may use the ticketing system or post an email at any time, alternatively you can pick–up the telephone or use the online chat during business hours.

  • Intuitive help center

  • An Intuitive Help Section

  • We have incorporated a comprehensive education base into the Control Panel to assist you to have useful step–by–step instructions at any time. Each part of the Control Panel possesses its own contextual help area presenting a list of how–to content articles. We have also prepared video clips to offer you a far better idea of just how to complete any presented activity.